Arrangements for the Titan Airways flights that are due to take place next week (9 August to 12 August) have been put in place at St Helena Airport.  Passengers and the public are reminded of the following:

Arrivals

The public is reminded that the Terminal Building remains closed on flight days.  However, family members who are isolating with arriving passengers are permitted to come to the Airport to collect them from the car park located outside the Terminal Building. Please wait in the car park for your arriving passengers to meet you.

Departures

Passengers leaving St Helena on the flight to the UK are advised that due to strict weight limits and the number of passengers departing, a number of processes will be put in place at the Terminal Building to make the departure process as smooth as possible.  Passengers are kindly asked to fully cooperate with airport staff to minimise disruption and delay.

Bag weigh, PLF and COVID test check

A welcome desk will be positioned outside of the Terminal Building entrance; all passengers must first visit this desk before proceeding into the building.

Given the strict weight limits on those departing St Helena to the UK (via Ghana), passengers will be asked to weigh their hold and cabin baggage to ensure it does not exceed the notified limits – 15kg of hold baggage and 5kg of cabin baggage.  Any bags exceeding these maximum weights will need to be re-packed to meet the weight limits.  No exceptions will be made.

Additionally, those whose destination is the UK will be asked to show proof of their completed Passenger Locator Form (PLF).  The PLF is a requirement for entry to the UK if it is the final destination, and must be completed any time in the 48 hours before passengers arrive in the UK.  The PLF can be accessed and completed at the following web address –

https://www.gov.uk/provide-journey-contact-details-before-travel-uk

For those who are travelling to a destination that requires a negative COVID test for entry, the test results will need to be shown to airport staff at the welcome desk before proceeding to check-in.

Check-in

Once passengers have had their bags weighed and documentation checked, they will then proceed to check-in.  Check-in opens at 05:00 and passengers are strongly advised to check-in early to minimise any delay to the intended departure time of 09:00.

Departure lounge

Given the number of passengers expected to be on this departing flight, the Business Lounge will be open to those travelling with children under the age of 12; parents and children may use the Business Lounge to wait for boarding.  Child-friendly films will be shown on the TV and there are a number of workstations where laptops and tablets can be plugged in.

Boarding

The departures area will be very busy due to the number of passengers boarding the flight, therefore passengers will be boarded by row/section.  Please remain seated until your row or section is called.